Shipping policy

Shipping Policy

Thank you for shopping with BAMKU. We aim to process and deliver your order as quickly and reliably as possible. Please review the shipping details below.


Shipping Locations

BAMKU currently ships to the following countries:

  • Canada

At this time, we do not offer shipping to other international locations.


Order Processing Time

All orders are processed within 1 business day after being placed.

  • Orders placed before 2:00 PM EST are typically processed the next business day.

  • Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.


Shipping Zones and Transit Time

 

Shopify zone Provinces/territories transit time
Ontario Ontario 1–3 business days
Quebec Quebec 2–4 business days
Prairies Manitoba, Saskatchewan 3–5 business days
Alberta Alberta 3–5 business days
West Coast British Columbia 4–7 business days
Atlantic Canada New Brunswick, Nova Scotia, Prince Edward Island 4–7 business days
Newfoundland Newfoundland and Labrador 5–8 business days
Northern Canada Yukon, Northwest Territories, Nunavut 7–14 business days

Shipping Carriers

We ship using reliable and trusted carriers, including:

  • Canada Post

  • UPS

  • Canpar

The carrier used for your shipment may vary depending on your location and the most efficient delivery option.


Shipping Costs

  • Canada: We offer FREE shipping on all orders, with no minimum purchase required.

All shipping costs will be clearly displayed before you complete your purchase.


Estimated Delivery Times

After your order has been shipped, typical delivery times are:

  • Canada: 3–9 business days

Please note that delivery times are estimates and may vary due to factors such as:

  • Weather conditions

  • Carrier delays

  • High shipping volumes

  • Customs processing (for U.S. shipments)

  • Remote areas may require longer delivery times.

Customs, Duties, and Taxes

Orders shipped to the United States may be subject to customs duties, taxes, or import fees depending on local regulations.

These charges, if applicable, are the responsibility of the customer and are determined by the customs authorities in the destination country.


Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number so you can monitor the delivery status of your package.

Tracking updates may take 24–48 hours to appear after the shipment has been processed by the carrier.


Lost, Delayed, or Stolen Packages

BAMKU is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.

If your package is lost or significantly delayed, please contact us and we will assist you in opening a claim with the shipping carrier.


Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. BAMKU is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your address, please contact us immediately so we can attempt to update it before the order ships.


Contact Us

If you have any questions regarding shipping or your order, please contact us:

contact@bamku.com